Refund Policy

We are committed to providing our customers with high-quality on-demand technical assistance. If for any reason you are not satisfied with our services, we offer a refund policy that allows you to request a refund within 3 months of your purchase.

• 1. You must have purchased our services within the last 3 months.
• 2. You must have contacted our technical support team to try and resolve the issue.
• 3. You must provide us with a valid reason for your request for a refund.

If you meet the above criteria, you may request a refund by contacting our customer service team at support@esolvee.com

Instant Refunds

In addition to our refund policy, we also offer instant refunds in certain circumstances. If we are unable to fix the issue that you have contacted us about, we will initiate an instant refund without any delay.

Please note that we reserve the right to refuse a refund if we believe that the issue is caused by factors beyond our control or if we believe that you have breached our terms and conditions.

Refund Process

Once we receive your refund request, we will review it and notify you of the approval or rejection of your refund. If your refund request is approved, we will initiate the refund within 7 business days. The refund will be made to the same payment method that you used for your purchase.

If you have any questions or concerns about our refund policy, please contact our customer service team at support@esolvee.com